Layer2 Tag Suggester for SharePoint - FAQs

The Layer2 Tag Suggester for Microsoft SharePoint makes it as easy as possible to classify content manually using centrally managed enterprise metadata. See here for frequently asked questions.

How the Layer2 Tag Suggester for SharePoint is licensed?


Layer2 Tag Suggester licensed on a per server base. A license is required for each SharePoint Web Front End Server (WFE). No additional user CALs are required. The license price is a one-time fee.


Is a license required for development servers?


For development you can generally use the free Shareware Edition, but please note the Shareware limitations (product specific). Otherwise non-production server  (e.g. for development, QA, etc.) have to be licensed as well. Non-production server licenses are discounted with 50%. Please note, that non-production licenses are sold as an add-on to production licenses only.


Do you offer any license volume discounts?


There are discounts available, if you want to order multiple licenses at once (starting with 5 licenses). Please contact [email protected] for a detailed offer, if required.


What about updates and upgrades?


You can optionally order software assurance (annual fee, approx. 20% of license costs) and technical support (per hour). Please check the web shop for this.


Do I have to re-install for licensing?


No, it's only about placing a license file in the feature directory and IIS reset. No uninstall / re-install is required.

Why the "Suggest" button is disabled for some seconds after tagging dialog pops up?


This is a limitation of the free Shareware Edition. Please license the feature to remove this limitation. 


How to license the Tag Suggester?


The Layer2 Tag Suggester for SharePoint is available as component of the Layer2 Knowledge Management Suite for SharePoint or separately.


Is it already available for Microsoft SharePoint Server 2016?


The Layer2 Tag Suggester for SharePoint is available for Microsoft SharePoint Server 2010, 2013 and 2016 (any on premise edition, not for SharePoint Foundation or SharePoint Online).


Why I don't see the Tag Suggester feature in the user interface?


Please make sure that the feature is installed and activated (see here for any details).


Why I can't see any tag suggestions?


Please make sure that you have appropriate terms or tags in your assigned term set. You can improve precision by defining classification rules using the Taxonomy Manager.


Why I don't get any tag suggestions for my documents of type *.xyz?


Please make sure that any IFilter is installed for the document type XYZ. If you can find content from *.XYZ documents in the SharePoint default search, the Tag Suggester should work as well.


How to add content categorization rules to use with the SharePoint Tag Suggester?


You can add content categorization rules to each term in the SharePoint Term Store using the Layer2 Taxonomy Manager for SharePoint.


Layer2 Tag Suggester for SharePoint - More Information


​For more information please check FAQs or contact [email protected] directly.

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