known issues and workarounds
Please take into account our advices and known limitations.
you are installing more APIs from Google, install it all first and then
restart your machine. After a new API installation, you may have to
restart the machine to get the entries correct and runnable for the
- In older versions of the Layer2 Cloud
Connector (7.8-7.20) pop-ups don’t work anymore. If you try to connect to
the Google API’s you will get a 500 Error, once the API needs the
confirmation from the user account.
You must also set the local account to run the service Layer2 Cloud Connector Service. If you already have done this for a google API before, this step would not be necessary. NOTE: If you update your Layer2 Cloud Connector, you must re-enter your credentials in this service.
Run services.msc and find the service Layer2 Cloud Connector Service. Right click \ Properties \ Log On \ This account and set your DOMAIN\User and Password. Apply and restart the service.
First Workaround: In that case you can try to set a custom parameter into your connection string:
The default value from this property is 2000. You can try changing to a higher value: Other=DefaultColumnSize=5000
If you wish a size higher than 5000, please contact [email protected] for a workaround.