How to Activate a Layer2 Product?

 

To benefit from the full feature-set, Layer2 products need activation with a license file. The following describes the activation process for certain products.

 

 

Activating Layer2 products only takes 3 simple steps.

 

No re-installation or configuration changes are required. The existing evaluation version installation of the Layer2 product is kept working.

 

  • 1. Send server name(s) to Layer2
  • 2. Receive product key(s) from Layer2
  • 3. Place the product key on the server(s)

 

If you have successfully ordered a Layer2 product license using the web shop, you will be asked by email for your computer name(s). Please send us the server name(s) required for your specific product key. You'll find the server names, depending on operating system version, in the computer's system Properties dialogue.

 

computername

Fig. Example server name as required for product key: VM-SPEval01

 

 

In case you have ordered several licenses, just let us know all server names to license, separated by production and non-production.

 

 

Step 2 - Receive the Product Key File(s)

 

Once we have the server name(s), we will generate your personal product key file and deliver it to you via an email attachment within 48h (working days). The file may be zipped, in which case please unzip the file first. Please open the file and verify that the licensor information and all server names are correct.

 

This file is signed. Please do not modify this file. It will become invalid if it is modified in any way. The file name must be as delivered: productkey.xml

 

If any information is incorrect in the product key file or iot does not work as expected please contact [email protected]  directly. In case the server names have changed, please contact [email protected] directly. If you have a valid Software Assurance, you will receive a new product key file within 48h (working days). The old key file will become invalid when the new key is issued.

 


Step 3 - Place the Product Key File on Server(s)

 

The product key file has to be placed in the server's file system in the locations specified for each product below. Please also note the instructions in your license email.

 

 

Instructions for Layer2 Cloud Connector

 

Log on to the server with appropriate access rights. Save the product key to the host server. Open the Cloud Connector Connection Manager. Click the Connection Manager node. Click either the Update License link in the central pane or the right-hand Actions menu. In the dialog, select the productkey.xml file and click Open. After updating the license file, please restart the Layer2 Cloud Connector Windows service (Stop/Start Service in the right-hand Actions menu).

 

Cloud_Connector_License_Steps1.PNG

Fig. Where you can update the license file in the Cloud Connector UI.

 

 

You can also copy, do not move, the license file into the License directory: C:\ProgramData\Layer2 Cloud Connector\License\

 

OR for older versions of Windows: C:\Documents and Settings\All Users\Layer2 Cloud Connector\License\

 

Once the new license file has been placed, verify that the version information no longer lists "Shareware", which will indicate the license was installed correctly. If not, please see Additional Assistance below.

 

 

Instructions for the Layer2 Business Data List Connector (BDLC)

 

Log on with appropiate access rights to the server. Copy, do not move, the productkey.xml file into the following directory:

 

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16\TEMPLATE\FEATURES\Layer2.Products.BusinessDataListConnector\

 

For earlier versions of SharePoint, it may be under:

 

SharePoint 2007: ...\12\TEMPLATE\FEATURES\Layer2.Products.BusinessDataListConnector\

 

SharePoint 2010: ...\14\TEMPLATE\FEATURES\Layer2.Products.BusinessDataListConnector\

 

SharePoint 2013: ...\15\TEMPLATE\FEATURES\Layer2.Products.BusinessDataListConnector\

 

SharePoint 2016: ...\16\TEMPLATE\FEATURES\Layer2.Products.BusinessDataListConnector\

 

 

After placing the files, just reload the BDLC settings page. No need to restart the application. Check that the BDLC List settings now longer lists the version as "Shareware", which will indicate the license was installed correctly. If not, please see Additional Assistance below.

 

Don't forget to activate all licensed servers.

 

 

Instructions for the Layer2 Knowledge Management Suite (KMS)

 

Log on with appropriate access rights to the server. Copy, do not move, the productkey.xml file into each of the following directories under C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16\TEMPLATE\FEATURES\... :

 

  • Layer2.SharePoint.Taxonomy.AutoTagger_AutoTaggerMain
  • Layer2.SharePoint.Taxonomy.RelatedContent.Main
  • Layer2.SharePoint.Taxonomy.TagCloud_TagCloudWebPart
  • Layer2.SharePoint.Taxonomy.TagDirectory_TagDirWebPart
  • Layer2.SharePoint.Taxonomy.TagNavigation_TagNavWebPart
  • Layer2.SharePoint.Taxonomy.TagSuggester_TaggingActionFeature
  • Layer2.SharePoint.Taxonomy.TaxonomyManager_TaxonomyManagerDelegate

 

Note - if you only installed a part of the KMS (single components), you may not have all of these folders. Place the file into the folders you do have that match the products you purchased.

 

For earlier versions of SharePoint, these may be under:

 

SharePoint 2007: ...\12\TEMPLATE\FEATURES\...\

 

SharePoint 2010: ...\14\TEMPLATE\FEATURES\...\

 

SharePoint 2013: ...\15\TEMPLATE\FEATURES\...\

 

SharePoint 2016: ...\16\TEMPLATE\FEATURES\...\

 

Then an application restart has to be done to activate the license. Please use the console command IISReset to restart the application. Be aware that the application can become unavailable for a short time during the restart. Finally, restart the Windows SharePoint Timer Service manually. Verify there are no other mentions of "Shareware" and that the limitations have been lifted to verify the license installed correctly. If not, please see Additional Assistance below.

 

 

Additional Assistance

 

If there are no changes (product is still in demo mode or has the restrictions), please check server name(s) again. Most problems with activations are caused by invalid server names.

 

If you need further assistance, please check FAQs or contact [email protected] directly.

READY TO GO NEXT STEPS?

Icon for Product Regsitration - Layer2 leading solutions

Register for free download.

Keep your Sharepoint in sync. Download and try today.

Contact Us Icon for Layer2 leading solutions

Questions? Contact us.

We are here to help. Contact us and our consulting will be happy to answer your questions.