Installation FAq of the Layer2 Cloud Connector

The Layer2 Cloud Connector can integrate data and sync documents between 100+ typically used IT systems and apps without programming. Find answers to frequently asked questions specifically about installation and setup of the connector below.


If you plan to upgrade to version 7.8, please read the information here. We made some interesting improvements that will need, in some cases, your attention.

If you receive this error: "There is a problem with this Windows Installer package. A program required for the install to complete could not be run." find a resolution here.

The Layer2 Cloud Connector for Microsoft SharePoint and Office 365 takes your local line-of-business data and documents to your cloud-based or any other hosted SharePoint - easy to connect, secure, always up-to-date, and bi-directional, if required. More information and download here.

The Layer2 Cloud Connector creates a variety of messages about its activities during synchronization. These messages will at first be filtered by the current global log level. Any message that gets through to this filter will be handed to the logging subsystem NLog. NLog is a free logging framework used by the Layer2 Cloud Connector system to manage its logging activities.

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