Layer2 General FAQ

The general FAQs are about evaluation, purchasing, licensing and supporting Layer2 products.
Please find our product-specific FAQs here


For questions about the order and billing process, accepted payment methods and currencies
you can visit the Buy Now page


You could not find the correct answer? Please use the contact form or send an email to [email protected] directly. We are happy if we can help you and answer your questions. 

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To benefit from the full feature-set, Layer2 products need activation with a license file. The following describes the activation process for certain products.

Learn on this page how to purchase Layer2 Products and service offerings.

If you try to run the installer without local admin rights you may see the error message "You do NOT have permission to install and deploy sharepoint solutions" in the SharePoint solution installer.

​The Layer2 sales and technical support teams provide various levels of support and services related to the Layer2 products.

​Layer2 products can be used as free Shareware Edition with limited features. For full features the products must be licensed. Please read more about licensing of Layer2 products below.

With active Software Assurance for your Layer2 product, you can upgrade to the latest version by downloading the newest installation package. Please read more about how to upgrade your products below

​Software Assurance helps to protect your license investment for future requirements and releases.


Ifoc for free trial product regsitration - Layer2 leading solutions

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